Installing Avaya one-X Agent (silent installation)

The silent installer runs the Avaya one-X Agent installation with the following features:

H.323 protocol
Avaya Video Telephony Solution
Microsoft Internet Explorer
Mozilla Firefox
Polycom video

You can configure all options available in the GUI install can using the silent installation. You can use the OneXAgentSetup.exe setup to install Avaya one-X Agent 2.5 with the default options or with specific options, as described in the following procedures.

Open the command prompt and navigate to the folder where you have copied the Avaya one-X Agent Installation Software that you downloaded from the Avaya distribution site.
To install Avaya one-X Agent with default options, run the following command from the command prompt:
```
OneXAgentSetup.exe /qn
```

To install Avaya one-X Agent with specific options, you must provide appropriate property values for each option that you install through the command line or in the install.properties file. The following table provides description for properties:

Property	Description
INSTALLLOCATION	Requires full path to the directory where you want to install Avaya one-X Agent.
USERNAME	Sets the agent user name.
COMPANY NAME	Sets the name of your company.
INSTALLTUTORIALS	Installs help with or without tutorials. Set its value as `1` to install help with tutorials.
ENABLECLICKTODIALIE	Enables Click-to-Dial feature in Internet Explorer. Set its value as `1` to enable the feature in Internet Explorer.
ENABLECLICKTODIALFF	Enables Click-to-Dial feature in Firefox. Set its value as `1` to enable the feature in Firefox.
ENABLEVIDEO	Enables video in Avaya one-X Agent. Set its value as `1` to enable video.
TTYDEVICEBAUDRATE	Sets the standard TTY device baud rate. Select the 45.45 if your country standard is 45.45 or select 50. Contact your system administrator for more information.
LAUNCHAPPONEXIT	Starts Avaya one-X Agent immediately after installation. Set its value as `1` to start Avaya one-X Agent immediately after installation.
USESINGLESIGNON	Enables single sign-on (SSO) for Avaya one-X Agent. Set its value as `1` to allow users to perform a single sign on.
ENABLECENTRALSTORAGE	Enables central storage of agent profiles and configuration. Agents can make changes to their profiles and configurations through the Avaya one-X Agent user interface. Set its value as `1` to enable the central storage of the configuration.
CENTRALMANAGEMENTURI	Sets the storage path of the central location where agent profiles and configuration will be stored. Set its value as `https://<host>/oneXAgentCM/client/`, where <host> is the IP address of Central Management.
INSTALL_FR	Set to 1 to install French language binaries
INSTALL_DE	Sets the language to German
INSTALL_IT	Sets the language to Italian
INSTALL_JA	Sets the language to Japanese
INSTALL_KO	Sets the language to Korean
INSTALL_ES	Sets the language to Spanish
INSTALL_NL	Sets the language to Dutch
INSTALL_PT	Sets the language to Portuguese
INSTALL_RU	Sets the language to Russian
INSTALL_ ZH-CN	Sets the language to Chinese Traditional
INSTALL_ ZH-TW	Taiwan

Run the following command to install Avaya one-X Agent with specific options:
```
OneXAgentSetup.exe /qn <property>=<property value>
```
For example, you can use the following to enable video and using Central Management that as French and German language packs:
```
OneXAgentSetup.exe /qn EnableVideo=1 CENTRALMANAGEMENTURI=https://148.147.173.187/oneXAgentCM/client/
 INSTALL_FR=1 INSTALL_DE=1
```
Note
If you plan to install Avaya one-X Agent using a push mechanism, there are several options to push the Polycom and Avaya one-X Agent to the agent's computer. Once the file is copied to the agent's computer, you can use a custom script to install the software on other agent computers. Please involve your technical experts in this as Avaya does not support such an installation.